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Why This Doctor Calls You Back at 9PM
Автор: Peter Nakaji MD
Загружено: 2026-01-05
Просмотров: 107
Описание:
Healthcare frustrates people. Call centers, phone trees, transfers. When you're facing brain surgery, that's unacceptable.
The philosophy is simple: answer the phone immediately with a real person who knows neurosurgery. No transfers. No waiting. This isn't economically optimal, but efficiency means nothing if patients are stressed and confused.
That personal connection accelerates healing. The practice coordinates everything, navigates insurance, and tracks details you shouldn't have to remember. This is care designed around one question: What would I want for my family?
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