How and When Should We Offer Peer Support? Part 7

Описание: This Harvard Medical School Continuing Education video examines the question: how and when should we offer peer support?

Dr. Jo Shapiro, MD, an associate professor of otolaryngology—head and neck surgery at Harvard Medical School, identifies the structure of a successful peer support program to help clinicians overcome the traditional “culture of silence.” Ease of access, peer outreach, and the types of adverse events that may require support are discussed.

View the playlist:    • Clinical Errors and Building a Safety Culture  

This video was peer reviewed by Dr. Martina McGrath, MB, BCh, FRCPI, PGDip Med Ed, Associate Physician, Brigham and Women’s Hospital, Instructor of Medicine, Harvard Medical School, to validate the quality and accuracy of the content.

References for playlist: Clinical Errors and Building a Safety Culture with Dr. Jo Shapiro:

Helmreich, R.L., Davies, J.M. Culture, threat, and error: lessons from aviation. Can J Anesth 51 (Suppl 1), R1–R4 (2004). https://doi.org/10.1007/BF03018331

Hu YY, Fix ML, Hevelone ND, et al. Physicians' needs in coping with emotional stressors: the case for peer support. Arch Surg. 2012;147(3):212-217. https://doi:10.1001/archsurg.2011.312

Palmer, P. Let Your Life Speak, Jossey-Bass, San Francisco, CA, 2001
Shanafelt TD, Balch CM, Bechamps G, et al. Burnout and medical errors among American surgeons. Ann Surg. 2010;251(6):995-1000. https://doi:10.1097/SLA.0b013e3181bfdab3

Shapiro J, McDonald TB. Supporting Clinicians during Covid-19 and Beyond - Learning from Past Failures and Envisioning New Strategies. N Engl J Med. 2020;383(27):e142. https://doi:10.1056/NEJMp2024834

Tawfik DS, Profit J, Morgenthaler TI, et al. Physician Burnout, Well-being, and Work Unit Safety Grades in Relationship to Reported Medical Errors. Mayo Clin Proc. 2018;93(11):1571-1580. https://doi:10.1016/j.mayocp.2018.05.014

Notice: At this time, the content in this video is not accredited.