Welcome to Historic Royal Palaces and Delighting The Customer
Автор: MelenVideo
Загружено: 2019-07-07
Просмотров: 227
Описание:
Ever wondered what it takes to provide world-class customer service at some of the UK's most historic landmarks? I filmed this for Historic Royal Palaces (HRP) back in 2012, taking you behind the scenes at three of their iconic locations: Hampton Court Palace, Kensington Palace, and the Tower of London. Discover how HRP staff strive to create truly memorable experiences for every visitor, from the warm welcome at the entrance to ensuring their safety and enjoyment throughout their visit.
This video highlights the crucial role of training, clear communication, and effective teamwork in delivering exceptional customer service within the unique context of the heritage sector. It offers a fascinating insight into the efforts that go into making each visit special.
#historicroyalpalaces, #hamptoncourt, #toweroflondon, #kensingtonpalace, #HRP, #history, #customerservice, #visitorattractions, #ukhistory, #heritage, #behindthescenes, #melenfilms
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