Welcome to the intersection of AI, customer experience, and real-world impact.

Описание: In this video, we dive into Apple’s latest moves in the AI space, exploring their new Foundational Model Framework and what it means for developer agents, user experience, and the future of AI-driven personalization. Hosts Alec, Tati, and Steve unpack the reality of tech overload: most users aren’t asking for more data - they want insight, simplicity, and relevance.

We explore the shift from apps to agents, the emerging tension between over-engineered tech stacks and actual customer outcomes, and whether Apple’s tightly controlled ecosystem can finally deliver meaningful CX improvements. From wearable data fatigue to the need for domain expertise and habit-forming design, this conversation connects the dots between AI technologies, retail innovation, and what it really takes to move the needle for businesses.

🔍 If you're in tech, product, CX, health and performance, or just trying to understand what the next wave of AI looks like in the real world, this is for you.