ISE 2025 - Pivot enterprise AV management simplified.

Описание: Eric and Kevin Rauch, co-founders of Pivot, introduce their enterprise AV management platform, designed to simplify system integration and support across large-scale deployments. Built from their experience as AV integrators at Hitplay, Pivot centralizes asset, system, and device data, providing a structured approach to AV management. The platform enables real-time monitoring, workflow automation, and team-based permissions, ensuring that the right people have access to the right data at the right time.

Pivot is structured to support integrators, consultants, and end-users by consolidating all relevant AV system information in a single interface. Users can assign permissions based on role, geography, or technology, while service providers and subcontractors can be integrated into the workflow for seamless collaboration. The platform organizes data logically by client, location, floor, and room, offering detailed asset tracking and live monitoring. Alerts are generated for system health indicators, with over 200 predefined alerts and the option for custom monitoring rules.

Pivot also facilitates streamlined commissioning and documentation, allowing users to store line drawings, programming files, and user guides within the platform. Automated monitoring tracks firmware versions, device reliability, and lifecycle status, enabling proactive maintenance and upgrade planning. Real-time collaboration tools allow teams to track system changes, assign tasks, and ensure accountability.

The system is cloud-hosted on AWS and integrates with cloud-to-cloud and on-prem device monitoring, supporting platforms like Microsoft Teams, Webex, and Zoom. Pivot’s architecture ensures secure one-way communication, with all data transmissions initiated from the client side. The platform includes deployment planning features such as switch port tracking, PoE budgeting, and network segmentation for efficient AV system expansion.

0:00 Introduction
0:06 Background on Pivot and Hitplay
0:53 Why Pivot Was Created
2:14 Centralized AV Data Management
3:49 Role-Based Permissions and Team Management
5:05 Asset Tracking and System Monitoring
6:46 Real-Time Alerts and Remote Commands
7:55 Room Documentation and System Views
9:41 Custom Monitoring Rules and Alerts
11:04 Commissioning and Service Documentation
13:02 Cloud-Based Architecture and Security
15:12 Remote Access and Integration Options
16:40 Data Harvesting and Device Monitoring
20:46 Firmware and Lifecycle Management
22:00 Customizable Reporting and Dashboards
25:22 Deployment Planning and Network Tracking
29:02 Security and One-Way Data Communication

For more information about Pivot, visit:
https://pivotnow.ca

This presentation was delivered to the team from NTNU Section for Teaching, Learning and Digital Services.
https://www.ntnu.edu/adm/edudivision/sld