An Interview with Thryv's Greg Nicolle, Presented by Crystelle @ Launchy.io

Описание: Boosting SMB Success with Thryv Marketing Center and Keap: An Interview with Greg Nicolle

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In this episode of Industry Interviews, Crystelle from launchy.io sits down with Greg Nicolle, Head of SMB Success for Thryv Australia. With over 30 years of experience in facilitating growth for small to medium-sized businesses, Greg shares invaluable insights on marketing and business software, automation, and AI.

They discuss how Thryv and Keap’s integrated solutions provide robust tools to enhance online visibility, reputation management, and customer engagement. Learn about the evolution from Yellow Pages to modern digital marketing and how small businesses can stay competitive in a digital environment. Don't miss the in-depth conversation on leveraging AI and Marketing Center features to streamline business operations and drive success.

00:00 Introduction to the Interview
00:08 Greg Nicolle's Background and Expertise
01:56 The Importance of Customer Experience
04:47 Mentorship and Team Collaboration
08:04 Thryv's Tools and AI Integration
14:30 The Power of Marketing Center
24:01 Thryv and Keap Partnership
28:41 Thryv's Heritage and Future Vision
40:24 Conclusion and Final Thoughts