Bioessence - Dr. Emma Beleno-Guerrero, President & CEO

Описание: Dr. Emma Beleno-Guerrero, President & CEO said "Zenoti is the best partner we have worked with for last three years. Data representation allows us to formulate strategies that appeal to our clients. They helped us go digital as we aim to target bigger markets".


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Zenoti provides an all-in-one, cloud-based software solution for the beauty, wellness and fitness industries. The Zenoti platform is engineered for reliability and scale, harnessing the power of enterprise-level technology for businesses of all sizes. Zenoti powers thousands of spas, salons andfi tness studios in more than 50 countries.

Zenoti allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending.

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Good afternoon, I am Emma Beleno-Guerrero, Dr. of Medicine, specializing in skin care and dermatology and the founding president of Bioessence skin care. Bioessence started 23 years ago in our own house when I was practicing as other dermatologies. After five years I went through Metro Manila and spread my wings there. After 10 branches we needed a system to help but none of them met requirement. So one time when I asked some of my staff to visit show - a trade fair, this is what they noticed and then when they presented to us, it was what we were looking for. One big strategic benefit that center Zenoti gives is to Bioessence's access to organize data we had data before, but having it organized in a way that Zenoti presents it to us because all the transactions go through this platform. So all the information regarding our clients from their basic information like their gender, their age, where they come from, to transaction information, what do they buy, what they usually get - all these things in an organized presentation allow us to formulate strategies that are more attractive to our clients based on their behavior in our analytics. I would say these the Zenoti team is very supportive and responsive when it comes to our concerns, but Zenoti was there every step of the way. They were very patient doing trainings for our people and addressing the concerns that we would have. In general, I believe that the Zenoti team has one thing in mind. They wanted to really be able to help our business becomes more successful. Everyone wants a successful business like ours would like to go digital, so I'm sure Zenoti is the best partner that we’ve had for the last two years. They care of our opening our online web store and not only because they are there for us, but also we would like to reach out to a bigger market right now, which is those who are in need of our services and who love our products. Zenoti, with this online system, maybe would be one of those partners that can move our business forward in the future of Bioessence.