Introducing Oracle’s New Platform to Help Guide Customer Success

Описание: Explore the top features of Oracle Cloud Success Navigator: https://social.ora.cl/60030yLeX

Join Gary Miller, Oracle Executive Vice President and Customer Success Officer, and Damien Carey, Senior Vice President and Chief Digital Officer for Oracle Customer Success Services, as they introduce Oracle Cloud Success Navigator and share how this new platform helps you leverage best practices, guides successful implementations, and unlocks the latest innovations so you can thrive in the cloud. Now generally available for Oracle Fusion Cloud Applications customers, Success Navigator provides centralized access to a comprehensive set of tools and best practices to help customers optimize their cloud and AI transformations and drive sustained business growth.

00:07 Introducing Oracle Cloud Success Navigator
00:42 Overview of Oracle Customer Success Services
01:42 What customers are saying about guidance needed from Oracle
03:01 Overview of Oracle Cloud Success Navigator
03:48 How customers and partners are using Success Navigator today
04:23 Helping customers during implementation
06:58 Helping customers unlock innovation
09:37 Demo: Getting started with Success Navigator
10:39 Demo: Features to support new feature adoption and continuous innovation
13:10 Demo: Features to support successful implementation
16:19 Demo: Recap
16:42 Key takeaways


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