SUPER VISION LIVECHAT APP PRESENTATION
Автор: .BespokeChat
Загружено: 2020-08-23
Просмотров: 2305
Описание:
Super Vision app lets you become a master in monitoring the work of your LiveChat agents. As a team manager, you can observe up to 8 ongoing chats simultaneously and see how they respond to your customer’s inquiries.
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It’s a perfect tool to onboard your new agents to make sure they are doing well. Additionally, while reading their conversations inside the chat, you can whisper to your agent to help them handle any case.
When there are more than 8 chats conducted, you will be presented only with the first 8 conversations. The next ones appear as fast as you close any of the previous chat windows. No setup is needed for this plugin - it is ready-to-go right after installation.
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