Scaling a Nationwide Maintenance Business from the Tools to £Millions (ft. Reiss Taylor-Remblance)

Описание: In this episode, Tom Griffiths sits down with Reiss Taylor-Remblance, Founder and Managing Director of RTR Group, a nationwide repair and maintenance contracting business supporting councils, property managers, and commercial clients across the UK.


Reiss shares his journey from working as an electrician to building a multi-division contracting group employing more than 50 engineers. He reflects on the early years of growing the business organically, a short-lived partnership that didn’t work out, and the lessons learned from rebuilding independently in 2017 with stronger systems, people, and processes in place.


The conversation explores how RTR Group evolved its business model following COVID, when the collapse of large commercial clients resulted in significant financial losses. Reiss explains how this setback became a turning point, pushing the business toward property maintenance, compliance, and long-term contracts with councils, housing providers, care homes, and schools. Diversification, cash control, and avoiding overreliance on any single client became core principles of the business.


Reiss outlines RTR Group’s turnkey service offering, covering electrical, gas, renewables, telecoms, controls, and property maintenance—all delivered in-house. He also discusses how the company has scaled while protecting margins, highlighting the importance of strong financial leadership, disciplined cash management, and clear organisational structure. Monthly divisional P&L reviews, dedicated HR and compliance functions, and empowered operational managers have allowed the business to grow without becoming founder-dependent.


A key theme of the episode is mindset. Reiss speaks candidly about the challenge of stepping off the tools and transitioning from skilled operator to business owner. He shares how building the right leadership team, learning through experience, and being willing to hire ahead of growth were critical to unlocking scale.


The episode concludes with a look at RTR Group’s future plans, including organic growth, selective acquisitions, expanding service lines, and building a business that can ultimately operate without the founder—while remaining well-positioned for a potential exit.


Contact Reiss here:   / rtrelectrics