Omnichannel Experience | Insightful Chat With Foxwoods Resort Casino

Описание: Most brands think they have an omnichannel experience. They don’t.

A true omnichannel journey means messages feel synced wherever your customer is — on property, online, or on the go.

And because most segmentation models can’t deliver that yet, the few brands who fix it unlock the kind of competitive advantage the rest of the industry can’t touch.

Full video:    • Guest Experience Power Moves at Foxwoods f...  

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