How to Scale Operationally Complex Clients Through Systems and Leadership With Lee Miller

Описание: Description:

Lee Miller is the founder of Brave Academy and a former contractor who built multiple seven-figure construction businesses before becoming a coach.
In this episode, we explore how consultants can help operationally complex clients escape chaos, implement systems, and build businesses that scale beyond the owner.

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Links:

StreamYard (for guest): https://streamyard.com/k7wui9ckx7
YouTube (for sharing):    • How to Scale Operationally Complex Clients...  
Apply to be a guest: https://ghapodcast.com/application-to...

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Lee's Bio:

Lee Miller is the founder and coach at Brave Academy, where he helps general contractors and cabinet makers build profitable, system-driven businesses.
With over 15 years of experience in operations, leadership, and growth, Lee has scaled multiple contracting businesses past $1M in revenue with consistent year-over-year growth.
His work focuses on replacing chaos with simple, repeatable systems that improve profit, team performance, and quality of life for business owners.

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Show Notes:

Lee Miller has lived inside the kind of businesses many consultants struggle to advise effectively. He scaled multiple construction and home services companies to seven figures, burned out, and then rebuilt them using clear systems, strong leadership, and disciplined execution. That experience now informs his coaching work at Brave Academy.
Today, Lee works closely with general contractors and cabinet makers who are trapped in the day-to-day. His approach is practical and grounded: clean operations, predictable cash flow, better people management, and businesses that don’t rely on the owner’s constant presence.
This conversation is especially relevant for consultants who work with founder-led, execution-heavy businesses. We break down how Lee positions his expertise, retains clients long term, and creates real transformation in environments where theory alone doesn’t survive contact with reality.

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Proposed Interview Structure:

1. What originally pulled you into contracting and business ownership, and what eventually led you to coaching others in this space?

2. What specific problem are you solving for your clients today, and why solving them matters so much to you personally?

3. Who are your ideal clients now at Brave Academy, and who usually holds the decision to bring you in?

4. How do clients typically find you today, and what’s worked best to consistently attract the right type of client?
Current Acquisition Channels: Referral
Sub Question: You run and appear on podcasts yourself, how do you see podcasting fitting into a marketing strategy for coaches and consultants serving operational businesses?

5. When you’re speaking with a prospective client, what does your sales process look like from first conversation to commitment?

6. Once someone becomes a client, how do you retain them long term, what do you do to build trust, drive results and keep clients coming back?

7. As a coach and business owner yourself, where do you currently feel most stuck, if anywhere?

8. Looking ahead, where do you see the biggest opportunities in this market over the next few years?