What is conversational commerce?

Описание: What is conversational commerce? Conversational commerce integrates shopping directly into chat and voice interfaces—allowing customers to discover products, build carts, and complete purchases without ever leaving the conversation.

Learn how AI:
• Powers discovery and checkout via bots using tools like Dialogflow, Rasa, Algolia, and Stripe
• Boosts engagement by up to 25% through personalized suggestions and 24/7 availability
• Reduces cart abandonment by 15% with timely in-chat reminders
• Enables hands-free reorders with voice bots like Alexa
• Captures rich CRM data with every interaction to refine customer profiles

This video covers:
00:00 – What Is Conversational Commerce?
00:18 – Tools & Technologies Powering It
00:33 – Performance Metrics & Business Impact
00:54 – Use Cases: Retail, Subscriptions, and B2B
01:09 – How to Implement Chat-Based Sales
01:25 – Why It’s a Game Changer

#ConversationalCommerce #AIChatbots #VoiceCommerce #EcommerceAutomation #CustomerEngagement #ChatBasedShopping #MarketingAutomation #DigitalSales #AIinRetail

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