Salesforce Lead Assignment & Case Routing with Q-assign

Описание: Q-assign just got a huge upgrade! Check out the new explainer video here:    • Salesforce Lead and Case Routing, Powered ...  

It now ships with integrated AI, or Smart Actions, which enable you to automatically enrich, triage and prioritize leads or cases prior to assigning to the very best available agent (either human or AI agent - you decide!). Check it out!