Shep Hyken, Chief Amazement Officer at Shepard Presentations | The Big Biz Show
Автор: LOFT100 Studios
Загружено: 2026-02-24
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Описание: Shep Hyken, Chief Amazement Officer at Shepard Presentations, defines to our hosts what The Customer Confidence Score (CCS) is. A simple, trackable metric that measures how much customers trust your company to “do what’s right.”
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