How to Merge Tickets in Freshdesk? | Freshdesk Migration Tutorial

Описание: https://help-desk-migration.com/fresh...

Struggling to manage multiple Freshdesk accounts? Learn how to merge Freshdesk accounts with Help Desk Migration and simplify your workflow.

Steps to merge:
🔹 Find API keys for both accounts.
🔹 Disable email notifications and scenario automations in your target Freshdesk account.
🔹 Set up your migration: Select Freshdesk as your source, enter credentials, and connect your target account.

Need more details? Check the left sidebar for step-by-step guides.

By merging accounts, you streamline Freshdesk ticketing tool operations, ensuring Freshdesk automatically merges tickets, contacts, and companies. Keep your Freshdesk helpdesk organized, maintain Freshdesk ticket fields, and improve Freshdesk automatic ticket assignment.

Watch now and discover how to merge tickets in Freshdesk, combine customer data, and optimize your support system!

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⌛ VIDEO CHAPTERS

00:00 - Introduction
00:09 - Pre-migration steps
00:24 - Connect a source Freshdesk account
00:37 - Select a target Freshdesk account

Read on the original article: https://help-desk-migration.com/help/...

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📜 VIDEO SCRIPT

Tired of running two Freshdesk account at the same time? Let’s see how to merge two Freshdesk accounts with Help Desk Migration.

First things first, find an API key for both accounts. Then go to your target Freshdesk account and disable email notifications and scenario automations.

A pro tip: Check the left sidebar of this video for detailed guides.

When you are done with preparation, begin setting up your migration. Select Freshdesk as your source platform specifying the credentials of the account you want to migrate from. Then click Continue and move to the next step. Connect your target Freshdesk account. Specify the credentials and press on Continue once done.

Now you can continue merging your Freshdesk accounts.

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🎯 WHAT OUR SERVICE DOES?

Help Desk Migration is an automated migration service that transfers data between numerous help desk software including Zendesk, Freshdesk, Freshservice, Jira Service Management, ServiceNow, Salesforce, Hubspot, and more. Also, you can import data to a help desk platform from any source: email provider, CSV, or database.

Whether you run a large enterprise or have a small business, the service enhances both small help desk migrations and complex multi-workload projects. Help Desk Migration imports tickets, contacts, organizations, tags, and attachments without downtime, coding, and hustle.

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