How Interfer Transformed Its Business with SAP Business One and FocusPoint eCommerce

Описание: Discover how Interfer, a Lisbon-based hardware and fittings company founded in 1979, achieved full digital transformation using SAP Business One and FocusPoint eCommerce.

With FocusPoint seamlessly integrated inside SAP Business One, Interfair automated manual tasks, boosted productivity, and empowered customers with self-service access to their account information, orders, and balances—all in real time.

This inspiring customer story shows how a traditional manufacturing supplier evolved into a connected, data-driven operation — improving customer engagement, order accuracy, and speed to fulfillment.

💡 Highlights:
✔ Real-time business visibility with SAP Business One
✔ Automated workflows from online order to warehouse
✔ FocusPoint eCommerce built directly inside SAP B1
✔ Increased productivity and faster customer service
✔ A trusted partnership driving growth and innovation

🔗 Learn more about FocusPoint for SAP Business One:
https://www.focuspointsap.com

#SAPBusinessOne #FocusPoint #DigitalTransformation #CustomerStory #B2BeCommerce #SAPPartner

⏱ Timecodes

0:00 – Introduction – How SAP Business One brings real-time information to Interfair.
0:14 – Company Overview – Interfair’s history as a family business founded in 1979 in Lisbon.
0:30 – Mission & Innovation – Helping furniture manufacturers achieve their goals with advanced hardware solutions.
0:39 – Why SAP Business One – Centralizing functions and increasing productivity.
0:56 – Introducing FocusPoint – The push Interfair needed to automate processes.
1:01 – Customer Self-Service – Customers now check balances and orders online instead of calling or emailing.
1:19 – Warehouse Efficiency (WMS) – Real-time warehouse operations powered by SAP and handheld PDAs.
1:43 – Automation in Action – Online orders automatically checked against stock and fulfilled in seconds.
2:05 – Smart Purchasing – SAP automatically suggests items to be reordered.
2:11 – Partnership Value – FocusPoint as a key partner driving Interfair’s online growth.
2:22 – The Future with SAP – Continuous improvement, growth, and innovation powered by SAP Business One and FocusPoint.