How to Onboard Users like a Master (Best Practices 2024)

Описание: In this insightful episode, Matt Bellmann and Georgie Ionescu dive deep into the best practices for app user onboarding, sharing valuable tips and real-world examples from Passion.io. Learn why onboarding is crucial, how to set accurate expectations, and ways to build strong, trust-based relationships with your customers. Discover how Passion.io supports its creators with a comprehensive onboarding process, including welcome emails, onboarding calls, and continuous support. Whether you're a seasoned entrepreneur or just starting, this episode is packed with actionable advice to help you succeed. Don't miss out!

00:00 - Introduction and importance of customer onboarding
00:42 - The crucial first impressions in onboarding
01:20 - Managing expectations and maintaining authenticity
02:14 - Structuring content for success
03:19 - Passion.io's onboarding process overview
05:19 - Exciting customers about onboarding
07:15 - Common onboarding mistakes and overcoming them
09:06 - Adapting onboarding to market needs
10:47 - Roadmap to success with Passion.io
12:06 - Keys to customer success and open-mindedness
13:01 - Inspiring customer journeys
14:03 - Allocating time and maintaining persistence
15:14 - Importance of mindset in business success
16:13 - The journey to success and learning from failure
17:12 - Authenticity in business and content creation
19:13 - Why businesses fail despite good onboarding
21:20 - Mindset and perseverance in entrepreneurship
24:15 - Life lessons and business growth
25:47 - Advice for new Passion.io users

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