Customer Service Training Tips: Dealing with Difficult People
Автор: Don Crawley, Author of The Compassionate Geek
Загружено: 2022-04-06
Просмотров: 3575
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IT people must deal with all types of people in the workplace. CIOs, CTOs, IS managers, and IT managers can use this video to help their teams deal with difficult people at work.
For more information about dealing with inappropriate behavior at work, check out my blog post at https://doncrawley.com/how-to-deal-wi...
#customerservice #helpdesk #servicedesk
📺 Learn the six steps in a successful tech support session: • The Six Steps in a Successful Tech Support...
🎬 Learn seven ways to improve your empathy: • Seven Ways to Improve Your Empathy
🎬 Here are four magical customer service phrases (What to say in nearly any situation): • Four Magical Customer Service Phrases (Wha...
What is Compassionate Geek?
The Compassionate Geek is a book by author/speaker Don Crawley to teach people how to get along so they can work together, get things done, and take care of customers (and each other). (https://www.amazon.com/exec/obidos/AS.... It's also an online training course on customer service for IT professionals, including IT customer service training videos and more.
Learn more at: https://CompassionateGeek.com
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