Set Up Microsoft Intune Remote Help with the Enterprise App Catalog

Описание: #microsoftintune #microsoft365 #endpointmanagement

Microsoft Remote Help allows IT support teams to securely connect, manage, and assist end-users across your organization. With recent licensing changes, Remote Help and Enterprise Application Management capabilities are now included with eligible Microsoft 365 E3 and E5 Subscriptions, making deployment easier than ever.

• Overview of Microsoft Remote Help and licensing prerequisites
• Walk-through of deploying Remote Help via Intune Enterprise App Catalog
• Setting up required app assignments, restart behaviours, and automatic updates
• Walk-through of an active Remote Help support session (screen sharing, full control, and chat)

Read the full companion article:
https://controlaltdeletetechbits.co.u...

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Chapters:
00:00 Introduction
00:12 Microsoft Remote Help licensing updates
00:24 Deploy Microsoft Remote Help via Enterprise App Catalog in Intune
02:02 Sponsor -
02:40 Microsoft Remote Help support session walkthrough
04:26 Outro