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ULI Europe Conference 2019: Transforming Customer Experience in the Age of Disruption
Автор: ULI Europe
Загружено: 2019-02-14
Просмотров: 211
Описание:
Speakers:
Natalie Berg (Retail Analyst and Founder, NBK Retail)
Christian Ulbrich (CEO & President, JLL)
Andrea Carpenter (Director, Women Talk Real Estate) - Moderator
How is the customer experience being revolutionised by digitalisation, in the work space, the retail space and across communities and cities? Is this being driven by a conscious change in consumer behaviour or is technology taking the lead? How can real estate owners adapt and what business models will thrive in this new consumer climate?
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