How We Work Matters: Four Keys to Growing Through Referrals with Marty Grunder

Описание: Grunder Landscaping’s Cincinnati location recently secured a high-profile account simply because a prospect walked by one of their crews and was impressed—even though they couldn't see the actual work being done in the backyard. In this short episode, Marty breaks down the four key philosophies that turn job sites into referral generators, from treating your internal team better than you expect them to treat clients to consistently looking for the good instead of just pointing out problems.

00:00 - Episode Intro
00:57 - Site One Early Order Program
01:55 - The Importance of How We Work
02:22 - Securing High Profile Accounts
04:24 - Four Key Philosophies for Success
08:16 - Internal Customer Service Over External
08:32 - Be Great At What You Want to See
09:38 - Be Present and Engage
12:43 - Look for the Good
14:36 - Training and Systems Matter
16:30 - Please Share & Subscribe!

The Grow Show podcast is sponsored by STIHL and brought to you by The Grow Group - a leading coaching and education firm for landscape professionals. Your host is Marty Grunder, president and CEO of The Grow Group and Grunder Landscaping Co., one of the most successful design-build operations of its kind in the Midwest. The Grow Show shares ideas, tips, tactics, and insights that will help you grow your landscaping business.

Resources:

NALP Field Trips - SIGN UP: https://www.growgroupinc.com/nalp-fie...

Virtual Sales Bootcamp https://www.growgroupinc.com/virtual-...

Grunder Landscaping Field Trips https://www.growgroupinc.com/glc-fall...

The Grow Group https://www.growgroupinc.com/

Grunder Landscaping https://grunderlandscaping.com/

Marty Grunder LinkedIn   / martygrunder  

Stihl https://www.stihlusa.com/