The Role of Emotions in Negotiation: Practical Tips and Strategies
Автор: Bob Bordone
Загружено: 2024-12-26
Просмотров: 435
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Ever been told to “keep emotions out of negotiations”? Spoiler: that advice is terrible, and I’m here to tell you why emotions are always part of the deal. What’s the strongest emotion you’ve ever felt in a negotiation, and how did it affect the outcome? Let me know in the comments!
Next, watch: How to Improve My Negotiation Skills • How to Improve My Negotiation Skills
Welcome! I'm Bob Bordone, a Senior Fellow at Harvard Law School and the Founder and former Director of Harvard Law Schools Negotiation Mediation Clinical Program. I'm also the Founder and Principal of the Cambridge Negotiation Institute and have written and taught on negotiation, mediation, and conflict resolution for more than 20 years.
00:00 Intro
03:21 Naming emotions to yourself
04:10 Sharing emotions to the room
11:33 Give space for reactions
#BobBordone #negotiation #conflictmanagement
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