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The Virtual University of Pakistan's (VU) Virtual University Students Support Services (VUSSS) helps students with issues related to their studies and systems. Students can contact VUSSS at any time during their studies. The VUSSS's main goal is to prioritize and resolve student issues as soon as possible. Students should only email issues that are pending on the other end.

VU's support system can be contacted at +92 (42) 111 880 880. Students can also create support requests for specific programs, such as BS Software Engineering, Associate Degree Programs, and Diploma in Computer Science.
VU is Pakistan's first university that uses modern information and communication technologies to provide online education. The university uses a combination of video lectures, reading material, audio/video tutorials, and online interaction to teach students. The university's Learning Management System (LMS) also provides student-teacher interaction and support.