Advanced Helpdesk In odoo -Assign Tickets via Ticket type and Team.

Описание: Advance Data Import Module for Odoo - (CSV or Excel File),
Import data in odoo using excel or CSV


Website Helpdesk Customer Support Ticket Management odoo app, Ticket Issue Management module in odoo

Odoo Website Helpdesk Support Module allows to create, manage Support Tickets for customers. Support team, manager access Tickets via Portal to manage Customer Ticket Issues from odoo backend. Customer service center team manage Helpdesk Support ticket management system from odoo admin to resolve customer ticket issues, product issues using tickets status, filter tickets options. Create task, invoice/ billing payment and service request with timesheet to be managed in Odoo app. Odoo Website helpdesk support Ticketing module is providing customer care sevice interface/form where they can fill their issue request detail with attach documents from odoo website and create support ticket request. Helpdesk Support ticket will send by email to customer and agent/admin. Customer create tickets via support email also. App will create support ticket from email. Online helpdesk support ticket odoo module for customer support in Odoo website.

In this advance website helpdesk odoo module allow user to create , manage and closed their support tickets .

Odoo Adv. website Helpdesk Support Ticket Module allows you to manage and create Support Tickets for customers and access Ticket Portal for complete Issue Management. Customer also able to create support tickets with odoo website.

In this advance website helpdesk odoo module we have added functionality for tickets filter

In this ticket filter option helpdesk team can set the priority of the tickets and slove customers issue as per their ticket priority

here we provide video tutorial for how to configure ticket filter in odoo advance website helpdesk app .
Assing Tickets via Ticket type and Team.

Assign Tickets automatically and manually using Ticket Type and Team configuration. In Configuration menu click Ticket Type to open form. Now add Ticket Type, Based On Healdesk Team option selection set Helpdesk Team and Based on Users option selection set users to resolve tickets.

There are Assign Tickets automatically and manually using Team users using Helpdesk Team menu.

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