UCaaS vs. CCaaS: What's the Difference?
Автор: Eye on Tech
Загружено: 2022-06-23
Просмотров: 7214
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UC trends driving market evolution: https://www.techtarget.com/searchunif...
UCaaS vs. CCaaS: https://www.techtarget.com/searchcust...
UCaaS and CCaaS: Two communication platforms, two different audiences. Unified communications as a service and call center as a service have some similarities, like their cloud payment models and the fact that they integrate communication channels, but that’s about it. Watch to learn what UCaaS and CCaaS are used for in the enterprise.
What platform best fits your organization’s needs? Share your thoughts in the comments, and be sure to like and subscribe, too.
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