Handling Failures with Grace

Описание: “Handle the objection before it becomes an objection.” – Dr. Bruce Baird

Every dentist faces failures—veneers pop off, teeth become sensitive, implants don’t integrate. But how you communicate about those possibilities makes all the difference. In this episode of the Productive Dentist Podcast, Dr. Bruce Baird reflects on decades of dentistry and reveals why transparency about risk transforms patient relationships, lowers stress, and increases case acceptance.

What This Episode Reveals
Why patients blame you when things go wrong
How to set expectations upfront without creating fear
The language that builds trust before, during, and after treatment
Why honesty about potential complications leads to more referrals

What You’ll Learn
✔ How to reduce stress by preparing patients for possible outcomes
✔ Practical scripts for explaining sensitivity, veneer failures, and denture limitations
✔ Why “handling objections before they’re objections” is the secret to thriving long-term
✔ How clear communication can turn potential frustration into lasting trust

https://productivedentist.com/podcast...

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