[Webinar] Revenue Boosting Rules: 7 Ways to Amp Up Your Service Culture
Автор: ServiceMax, a PTC Technology
Загружено: 2013-06-24
Просмотров: 177
Описание:
Your company has a service culture, whether you recognize it or not. The question is whether your service culture helps or hinders your organization from blowing away its revenue goals. In this webinar, ServiceMax's own Vidya Chadaga reveals the 7 rules to follow that will guide your service organization from cost-center to revenue and profit machine. Spoiler alert: Fixing the customer issue is only the beginning -- every interaction with the customer is a prime opportunity to sell!
This webinar will help you:
Differentiate your company with a unique 'Service Culture' and foster it to positively influence service revenue
Pinpoint strategic and tactical actions to take so as to foster a profitable service culture
Evaluate programs and incentives in your service organization and root it in your culture
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