Global PayFest '26 - India - Tonya James, VP of Product at ADP & Tom Croughton, Director at JGA

Описание: This Global PayFest 2026 session explores how payroll teams can balance AI, automation, and human expertise without compromising accuracy, compliance, or employee experience.

Tonya James shares what ADP is seeing across global payroll transformation, from talent shortages and rising business expectations to the growing role of AI in helping payroll teams work smarter, not just faster.

What this session covers
1. Why payroll is becoming a more strategic business function
2. How AI can support payroll teams without replacing human expertise
3. The biggest opportunities for AI in payroll analytics and operations
4. Where organisations should be cautious with automation
5. The changing skills needed in modern payroll teams
6. How AI can improve employee experience and self-service
7. What high-performing payroll teams will look like in an AI-enabled world

Payroll is no longer just about processing pay accurately—it’s about using data, technology, and human insight to create better outcomes for the business and its people.

The opportunity now is to:
• Use AI to reduce routine admin
• Free payroll teams to focus on insight and strategy
• Invest in upskilling and talent development
• Improve transparency, trust, and employee experience

AI won’t replace payroll expertise — but payroll professionals who understand how to use it will shape the future of the function.

Check out ADP here: https://bit.ly/adpgpf