Скачать
Leading vs. Lagging Indicators
Автор: Brittany M
Загружено: 2020-11-03
Просмотров: 25
Описание:
Net Promoter Score, Retention Rate, Customer Lifetime Value, Expansion Rate, Customer Effort Score, Adoption Rate, First Contract Resolution Rate… And the list goes on. 😓📋
With all the metrics Customer Success Managers have to juggle it’s easy to get loss in the sauce. 😰
But which are the metrics that are most important?
In this 2 minute video I cover…
✅How to use metrics truly impact your business
✅The importance of time in prioritizing metrics
✅The difference between Leading and Lagging Indicators
✅Examples of these two indicators
Не удается загрузить Youtube-плеер. Проверьте блокировку Youtube в вашей сети.
Повторяем попытку...
Повторяем попытку...
Доступные форматы для скачивания:
Скачать видео
-
Информация по загрузке:
