Reducing Cognitive Overload with Generative AI & Microsoft Copilot Studio

Описание: Navigating the vast ocean of online content can be overwhelming. That's where generative AI steps in—not just to answer your questions, but to streamline your entire online experience. See how Microsoft Copilot Studio harnesses the potential of generative AI to significantly reduce cognitive overload. This video explores the transformative impact of AI tools in filtering and presenting information in a way that is simple, clear, and directly relevant to what you need.

What you will see - three examples of information seeking tasks. Starting with a seemingly simple task, moving to seeking very specific and thorough information to seeking a very specific product on a website.

00:00 Introduction
00:59 What is cognitive load?
2:20 Accomplishing a relatively simple task like finding webpage to make payment for speeding ticket
5:18 Seeking information for a serious topic like "protecting renters in foreclosed properties". This information needs to be thorough and enable user to understand all options available for protecters in rented properties.
7:28 Finding a very specific product on a website that has a huge catalog
10:23 Pointing Copilot Studio to specific websites to generate answers
11:58 Summary

What you'll learn:

Efficiency Boost: See how AI can significantly cut down the time you spend searching, making your online interactions quicker and more productive.
Enhanced Accuracy: Understand how generative AI provides precise information, reducing the risk of errors and misinformation.
User-Centric Design: Experience firsthand how these tools are designed to minimize frustration and confusion, focusing on a user-friendly approach that caters to diverse needs.

Whether you're a tech enthusiast, a professional looking to optimize your customers' experience, or just curious about the future of digital navigation, this video is your gateway to understanding how generative AI can reshape the way we interact with the digital world.

Note: Per CDC, 1 in 4 people in the US have a disability and 12.8% of those disabilities are cognitive in nature. This ability of Copilot Studio certainly can help those individuals with concentrating better and make decisions much faster, but cognitive overload is something that everyone experiences online, and a much simpler yet relevant experience is a win-win for everyone.

Additional reading:
How to reduce your website's cognitive overload: https://www.mightycitizen.com/insight...

Reducing cognitive overload for a better user experience: https://www.smashingmagazine.com/2016...

Cognitive Accessibility Design pattern: Avoid too much content: https://www.w3.org/WAI/WCAG2/suppleme...

Disability impacts all of us: https://www.cdc.gov/ncbddd/disability...