How to Review Call Recordings, Transcripts, and Performance Metrics of your Voice AI Agents

Описание: In this video, we show you how to:

✅ Analyze your Voice AI Agent’s performance using the Recent Calls tab
✅ Listen to call recordings to understand real user behavior
✅ Review full transcriptions with tool call markers for deep debugging
✅ Track call timing, source, and important post-call actions
✅ See exactly when data was pushed to destinations like Google Sheets
✅ Understand LLM latency profiles to optimize speed and responsiveness
✅ Use Advanced Mode for detailed metrics, evaluations, cost insights and more

Analyzing calls is the key to building a high-performing Voice AI Agent.
With an iterative approach, you can quickly identify misunderstandings, fix issues, and make your agent reliable even under non-ideal conditions.

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