How to Deliver Employee Feedback Effectively by Tasha Eurich
Автор: Dr Tasha Eurich
Загружено: 2013-09-12
Просмотров: 33137
Описание: http://www.bankableleadership.com One of the scariest things I can hear from another person is "do you mind if I give you some feedback". There are two mistakes leaders make when delivering ineffective feedback. One is being overly people focused, or a left side leader. This is a person who doesn't want to hurt an employee's feelings, and as a result, gives copious amounts of positive feedback and is scared of any other type. Two is giving only "constructive feedback", which usually means here is what you did wrong. This is a leader who wants to improve things, but in providing constantly critical feedback, actually decrease performance by eroding employee confidence. The best feedback should be no fear; no fear for you in giving it, and no fear for your employee in receiving it. The model I like to use I call 2D Feedback; standing for either duplicate (stay on course) or deviate (try something different). It is future focused and behavior based. For specific step by step actions to deliver each of them, check out my book "Bankable Leadership".
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