Ep 8 - From Platform to Power: Microsoft, AI, and the Utility Grid

Описание: In this episode, Swaroop George Kariath hosts Rabia Kamal and Mike Rossi to discuss the intersection of AI, data, and the energy sector. They explore personal journeys into the industry, the challenges utilities face, and the importance of customer experience. The conversation highlights the need for collaboration between IT and business, the significance of data quality, and the role of governance in AI projects. They also share insights on the future of AI in energy, the importance of partnerships, and predictions for the next five years.

Takeaways

AI's evolution in boardroom conversations
Challenges in technology adoption and customer service Data governance and compliance are crucial for successful AI implementation
Strategic partnerships and industry knowledge are key to recognition and success
The future of the industry will be shaped by agent AI, autonomous workflows, and a new energy mix
Chapters

00:00 Introduction and Guest Introductions
06:19 Challenges in Energy and Utilities
16:56 Voice Copilots and Field Assist Solutions
24:32 Evolution of AI in Boardroom Conversations
30:32 Advice for Clients
35:33 Bringing Microsoft's Capabilities to Clients
41:25 Neudesic's Recognition as Microsoft Global Partner of the Year
48:43 The Future of the Industry