How to Perform Sentiment Analysis on Zendesk Support Tickets | Short
Автор: ClientZen
Загружено: 2024-08-09
Просмотров: 121
Описание:
Today, we're diving into an essential process for anyone managing customer support—performing sentiment analysis on your Zendesk support tickets with ClientZen.
🔍 In this video, we'll cover:
Connecting Your Zendesk Account: I’ll guide you through the simple steps to sync your Zendesk Support account with ClientZen, making it easy to import all your customer support data.
Filtering and Analyzing Sentiments: We’ll explore how to filter through your support tickets and analyze customer sentiments—whether they're positive, neutral, or negative.
Deriving Actionable Insights: I’ll demonstrate how you can quickly gain valuable insights from your customer interactions, helping you improve your support strategy and overall customer experience.
This step-by-step tutorial is designed to be both informative and easy to follow. Using test data, I'll show you exactly how the process works, so you can apply it to your own Zendesk account.
If you find this video helpful, don’t forget to LIKE 👍, SUBSCRIBE 🔔, and CLICK THE BELL for more content on customer feedback and data analysis. Thank you for watching, and I look forward to seeing you in the next video! 🎉
#Zendesk #ClientZen #SentimentAnalysis #CustomerSupport #TechTutorial #CustomerExperience #DataAnalysis
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