What's CUSTOMER VALUE? | make your users life better

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What is customer value or what is your value proposition, this is the benefit that you are providing to your users, value can be done in many different ways, and depending if this is a B2B or B2C situation value for your users will mean different things, one will typically be some performance or workflow improvement, while the other will be more typically an unmet need or entertainment.

Check the sections in the timeline:

00:00 What is customer value
00:42 Value can be many things
01:18 Value depends on the business type
01:44 Customer value in B2C
02:55 Customer value in B2B
04:25 Other ways of providing value
05:07 Value will define your success
06:04 Summary

#customervalue #valueproposition #productmanagement