The Data Exists, You’re Just Not Using It — Tracking Stop-Outs, Transfers, and ROI Across the Ful...

Описание: In this episode of Changing Higher Ed, Dr. Drumm McNaughton speaks with Melba Amissi, Chief Customer and Operations Officer at the National Student Clearinghouse, about why the data institutions need to prove their value, recapture stop-outs, and respond to mounting accountability pressure already exists — and why most leaders aren’t using it. Drawing on a career in financial services, fraud analytics, and operational transformation, Amissi brings an outsider’s perspective to higher ed’s most urgent challenges, including rising costs, non-linear student pathways, workforce alignment, and the growing demand for measurable ROI.



What you’ll gain from listening to this podcast:



✓ Data You Already Have: How the Clearinghouse’s cross-institutional data can drive benchmarking, pathway analysis, and strategic planning.



✓ The 42 Million Stop-Out Opportunity: Why the massive some-college-no-credential population demands flexible pathways, prior learning credit, and new entry points.



✓ Credit Mobility: How institutions like Franklin University and states like Oregon are removing transfer barriers — and why it’s now a competitive necessity.



✓ Workforce Alignment: Why employer partnerships, stackable credentials, and program realignment should be an “and,” not an “or” alongside liberal education.



✓ Cost and Trust Crisis: How tuition growth, the Higher Education Price Index, and public skepticism are converging to force institutional change.



✓ FAFSA Accountability Warnings: What the new earnings-to-cost disclosures mean for 23% of institutions — and the signal it sends to the rest.



✓ Innovative Models: How Paul Quinn College, Tennessee’s talent pipelines, and Miami-Dade College’s Microsoft partnership are connecting students to careers.



✓ ROI Communication: Why proactively sharing graduation rates, employment outcomes, and debt data builds trust before regulators mandate it.



✓ Political Landscape: How the shift from federal regulation to state authority is reshaping program design and institutional strategy.



✓ Proving Value Now: Why waiting to demonstrate measurable outcomes is no longer an option for institutional leadership.



This episode provides valuable insights for presidents, provosts, and board members seeking to leverage existing data to demonstrate institutional value, serve diverse student populations, and stay ahead of the accountability demands reshaping higher education.