INFORMATION - PULSE 500 WATT 80+ PSU - FAILS - PULSE ATV-500W RTL - PSU-500PULSEPLUS
Автор: www.CUSTOMPC.ie
Загружено: 2020-02-17
Просмотров: 220
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It was reported to us by a number of customers that they were having problems with PULSE 500 WATT Power Supplies which were purchased from oursleves as well as from other online stores.
We notified the distributor of what our customers had reported and we supplied images to back this up however no action was taken.
We then decided to test the PULSE 500 Watt PSUs ourselves to see if we could work out the problem.
We foudn that the Pulse 500 Watt 80+ Certified PSU would fail within 5 minutes once the load showed on the wall socket at 350 Watts. This PSU is 80+ Bronze Certified and the certification states this PSU is capable of up to 587 Watts. We tested 4 power supplie and each failed within 5 minutes of being powered on.
If you have purchased a PULSE 80+ CERTIFIED power supply from www.CUSTOMPC.ie , www.CUSTOMPCPARTS.ie or www.TORQUEGAMING.ie please contact us and we will assist. We recommend not using the PSU and removing from your PC at the earliest opportunity.
If you purchased a PULSE power supply from another source such as Amazon , eBay or other online resellers please contact them. If you need assistance or advice please contact us whether you purchased the Pulse psu from us or not.
The video attached is 1 of 4 videos we have of the PULSE PSUs blowing under the same load.
There is not recall in place by the manufacturer or distributor as of the 17th of February 2020 and this morning the distributor threatened legal action against us should be post this video.
We are posting this video to ensure the safety of our customers in Ireland and anyone else you has purchased the PULSE 80+ Certified Power Supply.
If you need any help or assistance please email [email protected]
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