Voice AI Advanced Settings: Response Speed, Backchannel & more | HighLevel Voice AI Course Lesson 7

Описание: 🚀 In this lesson, I’ll walk you through Advanced Settings in HighLevel (GHL) Voice AI so your agent sounds more natural, responds faster, and handles real calls better.

You’ll learn:
✅ Call Settings: max call time (now up to 120 minutes), idle time, and reminder frequency
✅ Agent Behavior: response speed (latency), interruption sensitivity, and LLM temperature (creative vs strict)
✅ Backchanneling: when it helps and when it backfires
✅ Voice Settings: voice speed, voice temperature, volume
✅ Background Sound: add realism + reduce “awkward silence”
✅ Noise Cancellation: remove noise vs remove noise + background speech (and how the aggressive mode can reduce transcription accuracy)

🎯 If you’re building inbound/outbound AI calling workflows in GHL, these settings make a massive difference in customer experience.

#highlevel #ghl #voiceai #aiagent #automation #gohighlevel

00:00 Intro: Advanced Settings overview
00:27 Where Advanced Settings live in HighLevel
00:41 Call Settings: max call time (up to 120 minutes)
01:30 Idle time + reminder frequency (what it does)
03:17 Testing idle reminders in a call
04:24 Agent Behavior settings overview
04:38 Response speed (latency) explained
05:32 Test: response speed on Normal
06:34 Test: response speed on Moderate
07:38 Test: response speed on Fast (best for natural convo)
08:42 Interruption sensitivity explained
09:36 Test: low interruption sensitivity (lag / talks over you)
10:42 Test: high interruption sensitivity (stops immediately)
11:21 LLM temperature (creative vs strict)
13:02 Testing temperature with “tell a joke” prompt
16:21 Backchanneling explained (mhm/uh-huh)
17:35 Backchanneling test + why it can fail
18:51 Voice settings overview
19:01 Voice speed (override)
19:42 Voice temperature (artifacts risk)
20:55 Voice volume adjustments
21:33 Background sound (human feel + hides silence)
22:41 Noise cancellation modes + tradeoffs
24:34 Reset to default values + wrap-up