How Lincoln Financial Is Bringing Responsible AI to Insurance Operations

Описание: AI is here to stay — but what does that mean for insurance?

In this episode of Pilot to Production, Lincoln Financial’s Eric Hamilton joins Karan Mishra, CEO of StitchStudio, to discuss how carriers are moving from AI pilots to production.

They explain how insurers are modernizing legacy infrastructure, applying AI responsibly, and building governance to prevent bias and hallucination.

Eric shares how AI improves efficiency, supports claims and underwriting teams, and helps organizations scale automation safely in regulated environments.


WHAT YOU’LL LEARN:
Why AI is not a magic answer for carriers
How leading insurers use AI to augment humans, not replace them
The governance and oversight frameworks that ensure responsible AI use
The most effective path for adopting enterprise AI


TIMESTAMPS:
00:00 – Intro to the Pilot to Production Series
01:24 – How Insurance Technology Evolved Over 20 Years
02:43 – AI’s Real Role in Insurance Transformation
04:29 – Myths and Realities of AI Implementation
05:49 – Practical AI Implementations in Insurance
06:53 – AI Advice for Insurance Leaders


CONNECT WITH US:
Learn more about StitchStudio’s applied AI solutions for insurance → https://stitchstudio.ai
Connect with Eric →   / eric-j-hamilton  
Connect with Karan →   / kamishra