Customer Success Strategies | A @SolutionsReview Interview with Dilip Patel

Описание: Download our FREE Mobile Device Management Buyer's Guide: http://bit.ly/SRBG-MDM

The Solutions Review team is On Location in Brooklyn, New York to cover MobileIron LIVE! 2019 - discussing mobile security, zero trust, unified endpoint management, mobile threat detection, and other enterprise security strategies.

Dilip Patel is the Senior Vice President of Customer Success for MobileIron. He mentions that successful customer interaction is not just a matter of helping a customer learn the product. Instead, Patel believes that the true test of customer success comes when a client is having serious issues with the product. Working with the customer to help solve their problem, Patel says, is the best way to maintain a user’s satisfaction with a service.

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Solutions Review is an information technology company located outside of Boston, MA. Our collection of news sites and video content report on the latest developments in enterprise technology and make it easier for people to understand what options are available when considering a new solution for their business or corporation.

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