Rooting community purpose into customer experience | The Pennies Autumn Celebration 2022

Описание: Leading figures in retail and hospitality join fintech charity Pennies for the Autumn Celebration 2022.

This year, the event, once again hosted by BBC financial journalist, Sally Bundock, explores how rooting social purpose into customer and colleagues experience can benefit business and communities, especially in challenging times.

We also celebrate the partners who make the micro-donation movement a reality, helping Pennies reach more than 155 million donations for charity since launch and supporting hundreds of charities with vital funds – funds which are needed now, more than ever.

00:00:07 - Countdown
00:01:14 - Start
00:04:03 - Welcome from BBC's Sally Bundock
00:05:38 - Agenda
00:06:15 - Address from Pennies CEO, Alison Hutchinson CBE
00:16:22 - A few words from Pete Wickes (General Manager, Enterprise EMEA, Worldpay from FIS)
00:18:55 - Fireside Chat: Nick Mackenzie, CEO, Greene King
00:34:28 - A few words from the Industry (UK Finance, UK Hospitality and British Retail Consortium)
00:38:53 - Panel Discussion, featuring Steve Oliver (Co-founder and Group CEO, musicMagpie), Angela Luger (Non-Exec Director and Chair, Portfolio), James MacKenzie, (Managing Director, Toolstation | Leadership Board, Travis Perkins PLC) and Richard Lewis (CEO UK & Ireland, SSP)
01:09:18 - The Pennies Awards 2022
01:27:53 - A few words from on the impact of micro-donations from some of our charity partners (Disasters Emergency Committee, Macmillan Cancer Support and British Heart Foundations)
01:35:47 - Closing Remarks from Pennies CEO, Alison Hutchinson CBE
01:41:38 - Thank you from BBC's Sally Bundock

To find out more about Pennies, visit: http://pennies.org.uk

This event is supported by Worldpay from FIS.
Marketing partner: Blue Train Marketing
Media partner: Retail Gazette