"I'm Sorry You Feel That Way" is a Terrible Apology

Описание: "I'm Sorry You Feel That Way" is Not an Apology. So, then how do you apologize? Okay, wait a minute. The phrase has the word “sorry” in it, is that not enough to categorize it as an apology? Although the phrase starts with, I’m sorry, it does not actually communicate remorse, nor does it show empathy for the other persons feeling.

If you have hurt someone, you should apologize. Even if the reason they are hurt is something you yourself would not get worked up about. All people are different, and some will be hurt by things that you may laugh at and brush off. We all have different ways of expressing our feelings because they are unique to our lives and our experiences. When we apologize, we should be apologizing for our actions or our words rather than placing the responsibility solely on the person who is hurt.

Basically, what it comes down to, is that “I'm sorry you feel that way” is not an acknowledgment that you did anything to impact someone, just that you feel bad. I'm sorry I made you feel that way is an acknowledgment that your actions impacted someone and you’re genuinely sorry about that.

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