The Omnichannel Journey Success of an iconic brand with the right partners | Slam Jam & ShippyPro
Автор: ShippyPro
Загружено: 2026-01-23
Просмотров: 3
Описание:
In this interview, Giovanni Morisani, IT Director at Slam Jam, shares how the brand built a fully automated omnichannel strategy by integrating Shopify, SAP Business One, Powngo, and ShippyPro.
From managing returns and in-store shipments to optimizing global logistics with multiple couriers, Giovanni explains how automation has improved operational efficiency, reduced costs, and enhanced the customer experience worldwide — even in the face of global challenges like tariffs and international shipping complexity.
A real-world story about technology, process optimization, and putting customer experience at the center of e-commerce growth.
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