How A Luxury Concierge Grew Upsells 40% with Enso Connect + Avantio | Guest Experience Case Study
Автор: Enso Connect
Загружено: 2025-09-03
Просмотров: 41
Описание:
See how Pinarello Villa Services, a luxury vacation rentals concierge in Corsica managing 40 luxury villas, boosted upsell revenue by 40% using Enso Connect + Avantio.
This case study shows how a Unified Inbox, the Boarding Pass guest app (self-serve check-in, directions, access codes, Wi-Fi, how-tos), and AI-powered guest messaging cut repetitive questions and turned busy 8–12-arrival days into smooth operations.
What you’ll learn
The gap between booking (Avantio PMS) and stay - and how Enso Connect bridges it
How Boarding Pass reduces calls with tap-to-navigate directions and visual access codes
Moving services from PDFs to in-app upsells for 40% revenue lift
AI Copilot grounded in listings and guest data (e.g., coffee machine details) for accurate replies
How a ≤20 km hyper-local model scales without losing the personal touch
Tech stack: Avantio (PMS & distribution) + Enso Connect (Unified Inbox, Boarding Pass, Upsells, AI CoPilot)
Read the case study: https://ensoconnect.com/resources/sca...
Book a demo: https://ensoconnect.com/book-a-demo
#vacationrentals #shorttermrentals #guestexperience #ensoconnect #hospitalitytech #propertymanagement #selfcheckin
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