The Power of Reviews: How One Missing Item Cost Us a 5-Star Rating

Описание: How crucial are reviews in business? In this episode of Car Drive, I delve into a recent experience where a customer gave us a 4-star rating for Roti Kirai Delights because a must-have component was missing from a Roti Kirai set. It might seem a little unusual, but this is the reality of how customers perceive and evaluate your business. Is this fair? Let’s explore this topic further as I vlog my drive to work.

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