Docebo CEO on steady growth, systems of intelligence, pricing's value chain, more | Alessio Artuffo

Описание: In this episode of Second Acts, Krish is joined by Docebo’s (NASDAQ: DCBO) CEO, Alessio Artuffo.

Alessio talks about: Docebo’s many second acts from the early days of bootstrapping to their recent AI-native reinvention, what they have learned about sustaining balanced growth as a public SaaS company, how “clear, unarguable” enterprise value (not AI hype) drives their product and monetization decisions, the internal idea-to-execution value chain of pricing ownership, why focus (not TAM) is the big constraint in horizontal markets, a Lencioni classic he keeps going back to, and more.

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Chapters:

(00:00) Episode highlights
(03:13) Episode intro
(05:40) A brief note on Docebo’s 20-year path
(07:14) Docebo’s many second acts
(12:14) A philosophy of balanced growth
(17:56) The post-COVID reset
(21:39) System of record → System of intelligence
(28:10) Real AI adoption starts with customer problems
(31:57) Rewiring Docebo’s GTM for an AI-led future
(34:23) AI, FedRAMP, and unlocking new markets
(40:33) SI partnerships as multipliers
(43:00) A methodical approach to AI monetization
(46:54) Pricing “clear, non-arguable value” with simplicity
(50:14) A hypothesis-led, cross-functional pricing process
(55:54) Alessio recommends a Lencioni classic

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Referenced:

Docebo: https://en.wikipedia.org/wiki/Docebo
NASDAQ: https://en.wikipedia.org/wiki/Nasdaq
Edugo: https://www.docebo.com/edugo-ai/
“From System of Record to System of Intelligence:” https://www.linkedin.com/posts/alessi...
Accenture: https://en.wikipedia.org/wiki/Accenture
Deloitte: https://en.wikipedia.org/wiki/Deloitte
Kyle Lacy:   / kylelacy  
Mark Kosoglow:   / mkosoglow  
OpenAI: https://en.wikipedia.org/wiki/OpenAI
FedRAMP: https://en.wikipedia.org/wiki/FedRAMP
The Five Dysfunctions of a Team: https://en.wikipedia.org/wiki/The_Fiv...

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Connect with Alessio:

LinkedIn:   / alessioartuffo  

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Connect with Krish

LinkedIn:   / krishs  
X: https://x.com/cbkrish

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About Chargebee:

Chargebee helps thousands of recurring revenue businesses unlock second acts of scale with transformative billing, monetization, and growth infra.