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On-Call Scheduling in ServiceNow Part 1 - Introduction
Автор: IT Attendant GmbH
Загружено: 2026-01-10
Просмотров: 31
Описание:
An introduction to the concept of On-Call (scheduling). Raising awareness that this is integrated in ServiceNow, and making a case for why you should be doing this in a organized way in a tool such as ServiceNow On-Call Scheduling.
0:00 - Introduction
0:57 - On-Call Scheduling in UI16 and Workspaces
6:29 - Where does it come from
08:33 - Googles SRE Book Chapter 11
14:05 - AWS
17:53 - IBM
20:43 - SolarWinds
23:37 - sreschool.com
32:02 - Organized On-Call Schedules
33:02 - Summary - Thanks for watching!
Companion webpage:
https://www.itattendant.ch/topics/on-...
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