Xclusive with Mr. Saurabh Mishra, Product Leader | Xplore by XLRI

Описание: In this episode of the CXO Podcast Series, we are joined by Mr. Saurabh Mishra, who brings over two decades of experience driving digital transformation and innovation across healthcare and technology. Saurabh shares insights from building service-driven healthcare products, leading global teams, and shaping digital solutions that impact millions. He reflects on the role of AI in care delivery, the realities of product life cycles in healthcare, and the evolving capabilities product leaders must build to remain relevant in a rapidly advancing ecosystem.

Key Insights:

Saurabh emphasizes that product management in healthcare extends far beyond digital tools—the true product is the complete service experience, from clinical workflows to operational processes, and how effectively they are packaged for patients and providers.

He clarifies that AI will not replace humans but augment them, noting that trust in healthcare requires explainable models, clear reasoning, and human-in-the-loop validation—whether for diagnoses, operations, or claims support.

He shares why the growth phase is the most energizing—where real usage reveals insights and validates assumptions—while stressing the importance of avoiding premature optimization through rigorous sample sizing, feedback loops, and continuous testing.

Looking ahead, he highlights that traditional skills like documentation and manual testing are increasingly automated, making data interpretation, product storytelling, and deep domain expertise the essential differentiators for future product leaders.

A rich and grounded conversation for anyone interested in healthcare product innovation, AI-enabled care, product life cycle strategy, and the future of product leadership.