Listening Without Overbuilding: The Art of Handling Feature Requests

Описание: As product founders, we LOVE when customers share ideas…but how do you decide which requests to act on and which to let go? In this episode, Robby McCullough and Justin Busa from Beaver Builder join us to talk about finding that balance between listening and overbuilding, how Beaver Builder approaches feedback, and why saying “no” can actually make your product better.

Tune in to learn how to turn feedback into focus — without letting feature creep take over.

WP Product Talk is a weekly podcast designed for WordPress product owners. Every week, we talk with a WordPress expert about their wins and losses, successes and failures. Our stellar line-up of co-hosts includes:

⚡ Matt Cromwell, WP Product Talk founder and co-Founder of GiveWP
⚡ Katie Keith, Founder & CEO of Barn2 Plugins
⚡ Zack Katz, Founder of GravityKit
⚡ Ian Misner, Co-Founder and General Manager of Kestrel

For further discussion on this topic, you might enjoy this episode of OpenChannels.fm - https://openchannels.fm/post-black-fr....

Join us each week to engage with the insights and experiences that can help you thrive in the WordPress landscape!

Visit our website at https://wpproducttalk.com.
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00:00 Introduction to Product Feedback
00:34 Welcome to WP Product Talk
01:19 Meet the Guests: Robbie and Justin from Beaver Builder
01:59 Handling Feature Requests
03:17 Tracking and Prioritizing Feature Requests
14:59 Balancing New Features and Maintenance
17:12 Customer Feedback and Product Development
23:46 Testing and Iterating on Features
27:05 Avoiding Pandora's Box in Product Development
27:27 Handling Feature Requests and GitHub Integration
29:25 The Art of Saying No to Customers
30:37 Balancing Fun and Functional Features
33:57 Navigating Advanced Customization and Use Cases
40:20 Leveraging AI in Product Development
43:51 Gathering and Utilizing Customer Feedback
48:04 Best Advice for Product Feedback and Development
51:40 Conclusion and Where to Find Us Online